Log in to the online appointment booking service for occupational health care customers with your personal identity code to find your designated occupational health physicians and nurses. Alternatively, you can call our appointment booking number on +358 (0)10 414 00, which is available 24/7.
Be prepared to prove your identity in connection with your appointment.
Take the following with you to the appointment to make your visit smoother:
- Kela card
- previous medication and treatment information if you so want
- prescriptions and
- possible home health monitoring information.
Remember to notify our staff
- if you have any allergies or other illnesses
- if you use prescription and over-the-counter medications, vitamins or herbal supplements
- if you are or suspect you might be pregnant or breastfeeding.
Your appointment history, examinations and, for example, information about your prescriptions are saved in OmaMehiläinen for your own use.
For more information on the content of your occupational health care agreement, please contact your workplace or call our customer service on +358 (0)10 414 00. For some customer companies, the use of occupational health care services requires a payment commitment. In this case, please make sure that you have the payment commitment with you when you arrive for your appointment.
As a rule, we invoice your employer directly for the occupational health care services included in your employer’s occupational health agreement. Please check the agreed payment method from your employer in advance. Please check the payment method from your employer in advance. For example, the practice may be that
- you show your identity card, staff card or payment commitment at the reception, in which case the payment is directly charged to your employer, or
- you pay for the appointment yourself and claim compensation from your employer afterwards.
If you have a payment commitment from your employer, please see the following instructions:
- Take the personal payment commitment with you when you arrive for your appointment. The payment commitment cannot be delivered afterwards. If you forget the payment commitment at home, you will have to pay for the appointment yourself.
- The payment commitment or service voucher must be valid on the date it is received.
- A payment commitment or service voucher can only be used for the service for which it was issued. For example, a service voucher for a general practitioner cannot be used for a specialist’s appointment.
Occupational health agreements and the employer’s payment commitment do not always cover the office fees, all examinations and procedures. Check with your employer which services are covered by your occupational health agreement. You can also get more information by calling our customer service number. If you use services that are not covered by your occupational health agreement, you must pay for the services yourself.
For further information, please contact your designated occupational health nurse or call our customer service number.
In acute illnesses, your employer may allow short absences with the permission of your supervisor, in which case a certificate issued by a physician or nurse is not required. Utilise this option in the first place. If you feel that you need help with your symptoms, healthcare professionals are at your service at the Digital Clinic Occupational Health Care Centre. In musculoskeletal diseases, you can book an appointment directly with an occupational physiotherapist. If your condition persists, book an appointment with your occupational health team professional.
In challenges related to work ability as well as health guidance and couselling needs, book an appointment with your designated occupational health nurse. If you have musculoskeletal symptoms, book an appointment directly with an occupational physiotherapist. In the mental health challenges, contact the Concern about my own coping service. For an appointment with an occupational psychologist, you need a referral from your occupational health nurse or physician.
In case of an accident, always contact Mehiläinen’s emergency services or a medical clinic directly. Remember to inform your supervisor of the accident before booking an appointment.
You can find the instructions in your occupational health examination invitation.
Be prepared to prove your identity in connection with your appointment.
Take the following with you to the appointment to make your visit smoother:
- Kela card
- previous medication and treatment information if you so want
- prescriptions and
- possible home health monitoring information.
Remember to notify our staff
- if you have any allergies or other illnesses
- if you use prescription and over-the-counter medications, vitamins or herbal supplements
- if you are or suspect you might be pregnant or breastfeeding.
Your appointment history, examinations and, for example, information about your prescriptions are saved in OmaMehiläinen for your own use.
The Digital Clinic Occupational Health Care Centre in the OmaMehiläinen app and online service is the primary service channel for occupational health care customers if the service is included in the occupational health agreement. You can use the Digital Clinic Occupational Health Care Centre 24/7 without an appointment, anytime and anywhere, to get help with any health-related symptoms and concerns you may have.
- The Digital Clinic Occupational Health Care Centre is open 24/7. Occupational health specialists are available from 7 a.m. to 7 p.m. Outside these hours, general practitioners and nurses are at your service.
- Our services are available in Finnish, Swedish and English.
- Start using the service by selecting the topic of your concern.
- Then you will be asked to answer the questions in the automated well-being survey.
- Based on your answers, you will be directed to chat with the most suitable specialist.
- If your case cannot be handled remotely, you will be directed to a clinic.
In addition: In non-urgent matters, you can send a message to a specialist in your occupational health team, and you will get a reply within 1–3 business days. The information you need for this is available from the Occupational health tab in OmaMehiläinen
You can book an appointment with an occupational health specialist at Mehiläinen clinics or a remote appointment (telephone or video), as specified in your occupational health agreement. More information on the content of the agreement is available from the Occupational health tab in OmaMehiläinen, or from our customer service.
You can book an appointment as a remote appointment or at a clinic:
- via the online appointment booking for occupational health
- in the OmaMehiläinen app or the online service
- by calling our customer service +358 (0)10 414 00 (EUR 0.084/min)
- with the specialists of your occupational health team as specified in your company’s agreement, via the Occupational health tab in OmaMehiläinen.
