Ask when you have a concern – choose from one-time appointments or a Health Membership at a fixed monthly price. Digital child health clinic midwives and nurses available 24/7. Digital child health clinic is available in the OmaMehiläinen app.

Digital child health clinic provides relief from worries for families with children at a fixed monthly price
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Digital child health clinic in brief
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Digital child health clinic services
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*A 3-month fixed-term discount, after which the price is EUR 14.90/month.

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Ask when you have a concern

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24/7 child health clinic chat service in OmaMehiläinen

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Mehiläinen’s public health nurses, registered nurses and midwives on call

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Use the service at a fixed price of EUR 9.90/month* or pay a fee of EUR 19.90/appointment.

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Advice and support in matters related to the well-being, growth and parenting of children

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If necessary, we will help you to the right service

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Getting started with Digital child health clinic

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Download or open the OmaMehiläinen app
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Learn more about the free OmaMehiläinen app.

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Purchase Digital child health clinic in the app
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The monthly-paid Digital child health clinic service can be found under “Health Memberships” on the “Me” tab.

One-time appointments can be requested under “Digital child health clinic” on the “Digital Clinic” tab.

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Use a monthly fee or one-time appointments

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Digital child health clinic Health Membership EUR 9.90/month

A fixed-price subscription service for the guardians of children under five. A 3-month fixed-term discount, after which the price is EUR 14.90/month. Subscribe to the service on under “Health Memberships” on the “Me” tab of the OmaMehiläinen app. A subscription requires making a family profile with the child's personal identity code.

One-time Digital child health clinic appointment EUR 19.90

One-time appointments are available for single visits in matters concerning a child under the age of five. However, accessing the service on behalf of a child always requires a family profile. The service is also available during pregnancy. In this case, a one-time appointment does not require making a family profile.  Access the service under “Digital child health clinic” on the “Digital Clinic” tab in OmaMehiläinen.

 

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You may have questions like these:

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How can I help my child sleep?

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Does my child poop normally?

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Is my child allergic to something?

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Am I breastfeeding normally? 

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How can I cope better in my daily life with my children?

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How can I better support the development of my child's skills, their learning and potty training?

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Is my child's development normal?

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What should I take into account when planning my child's meals?

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How do I bottle feed?

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How can I stop feeding at night?

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What are the symptoms of a tooth erupting?

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Frequently asked questions

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Can I access the Digital child health clinic services in matters concerning a newborn?

Please note that you can only use the service on behalf of your child once they have a personal identity code that allows you to add them to your family profile. Although one-time appointments are also available without a family profile, accessing the service on behalf of your child always requires that they are added to the family profile with a personal identity code. In the case of newborns, we recommend that you contact the maternity hospital until your child has a personal identity code. However, you can always contact us in matters related to pregnancy and parenting without a family profile.

How old must the child be in order to purchase the monthly-paid Digital child health clinic service?

You can buy the service once the child is added to OmaMehiläinen’s family profile. The child can only be added to the family profile when custody is confirmed by the Digital and Population Data Services Agency. If you wish, you can check the status of the custody confirmation in the Suomi.fi service.

The monthly-paid service can be purchased for the children under five.

One-time appointments are available for single visits in matters concerning a child under the age of five. However, accessing the service on behalf of a child always requires a family profile. The service is also available during pregnancy. In this case, a one-time appointment does not require making a family profile

What happens when the child turns five?

If the subscription is valid indefinitely, it will expire automatically at the end of the calendar month in which the child turns five years old. If your fixed-term subscription period is still in progress, the subscription will continue regularly until the end of the period and expire after this.

Who are the experts at Digital Child Health Clinic?

At Digital Child Health Clinic, your questions will be answered by nurses, midwives and public health nurses who are familiar with children’s illnesses. All experts in the service have been trained internally, especially on the themes of Digital Child Health Clinic.

Can I get or renew a prescription through Digital child health clinic?

The monthly fee of Digital child health clinic does not include medical services, such as issuing or renewing prescriptions or home care certificates. If necessary, a Digital child health clinic specialist will refer you to, for example, a Digital Clinic doctor.

I need a home care certificate. Can I get it from a Digital child health clinic specialist?

The monthly fee of Digital child health clinic does not include medical services, such as issuing or renewing prescriptions or home care certificates. If necessary, a Digital child health clinic specialist will refer you to, for example, a Digital Clinic doctor.

What if the matter requires a doctor or an appointment at a clinic?

If the matter cannot be resolved at Digital child health clinic, you will be directed to: A Digital Clinic doctor if the matter can be resolved remotely or a physical appointment if the matter clearly requires a physical examination or more extensive investigation.

Please note that these services are not included in the monthly fee of Digital child health clinic.

Does Digital child health clinic replace physical appointments?

No. The Digital child health clinic chat is designed to provide additional support and advice for families with children.

I do not want a monthly subscription. How do I use the Digital child health clinic one-time appointment service?

You can also use Digital child health clinic with a one-time fee, i.e. a one-time appointment. Taking care of matters concerning a child always requires that the child is added to the family profile. During pregnancy, you can use the services without a family profile. You can access Digital child health clinic through Digital Clinic in the OmaMehiläinen app without a subscription. 

I cannot find the Digital child health clinic in the OmaMehiläinen app, what can I do?

Purchasing the Digital child health clinic service is only available in the OmaMehiläinen app. You can find Digital child health clinic app under “Health Memberships” on the “Me” tab of the app.

After ordering, you can find Digital Child Health Clinic in OmaMehiläinen in the Digital Clinic tab under “Start a Chat”. If you have a valid occupational health or other agreement with Mehiläinen, select “Self-paying customer” as the payer to use Digital Child Health Clinic.

I cannot find the child health clinic chat service in the OmaMehiläinen app, what can I do?

Mehiläinen’s child health clinic chat is called Digital child health clinic. Purchasing the Digital child health clinic service is only available in the OmaMehiläinen app. You can find Digital child health clinic app under “Subscription Services” on the “Me” tab of the app. 

After ordering, you can find Digital Child Health Clinic in OmaMehiläinen in the Digital Clinic tab under “Start a Chat”. If you have a valid occupational health or other agreement with Mehiläinen, select “Self-paying customer” as the payer to use Digital Child Health Clinic.

Which payment methods are accepted?

At the moment, it is only possible to place an order with a payment card added to OmaMehiläinen. 

Can I subscribe to the service for more than one child?

The subscription is personal for the child, but you can have a separate subscription for each child in your family profile. How to create a family account

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Digital child health clinic can be found in the OmaMehiläinen app
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Download the free OmaMehiläinen app from your smart device's app store. Digital child health clinic and other monthly paid Health Memberships can be found in the “Me” menu of the app.

  

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All Health Memberships

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Health Membership
Hinta tuotekortti
EUR 79/month
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Health care agreement
Kuvaus tuotekortti
Medical services at a fixed monthly price. We will take care of your health and help you stay fit and active.
Ominaisuudet
Digital Clinic available 24/7
Prescription renewals
General practitioner services across Finland
Annual dental check-up
Personal health coach
Discounts on procedures
Chip
Health Membership
Hinta tuotekortti
EUR 24.90/month
Otsikko
Health care agreement for light entrepreneurs
Kuvaus tuotekortti
Take care of your most important resource—your own well-being.
Ominaisuudet
Digital Clinic available 24/7
Annual Puhti health examination
3-month fixed-term subscription
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Health Membership
Hinta tuotekortti
EUR 9.90/month
Otsikko
Digital child health clinic
Kuvaus tuotekortti
Digital child health clinic service for the parents of children under five.
Ominaisuudet
Midwives and nurses available 24/7
3-month fixed-term subscription
EUR 14.90/month after the fixed term
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Digital child health clinic chat service for the guardians of children under five. Support and counselling when a physical examination or a doctor is not needed. Digital child health clinic can be found in the OmaMehiläinen app.
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